Mail Station
Privacy Policy
Effective Date: June 22, 2025
Mail Station (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our location, use our website, or engage with our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, phone number, email address, government-issued identification (when required for services like notary or mailbox rentals).
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Payment Information: Credit card or debit card information processed securely through Authorize.Net.
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Transactional Information: Records of products and services you purchase or request.
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Account Information: If you use our mailbox rental services or authorize recurring billing, we collect information needed to manage your account.
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Technical Information: IP address, browser type, device type, and usage data when you interact with our website.
2. How We Use Your Information
We use your information to:
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Provide the products and services you request.
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Process payments and manage recurring billing.
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Maintain your mailbox rental account and service history.
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Send order confirmations, receipts, and account notices.
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Comply with legal requirements (e.g., USPS Form 1583 compliance).
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Communicate with you regarding your account or services.
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Improve our services and website.
3. Payment Information and Account Updates
We use Authorize.Net to securely process credit card transactions. For convenience and to ensure uninterrupted service, we may store your payment information securely using Authorize.Net’s Customer Information Manager (CIM) and Recurring Billing services.
We may also use Authorize.Net’s Account Updater service, which works with your card issuer to automatically update your stored card information when your card is reissued or expires. This ensures that your authorized recurring payments continue without disruption.
We do not store or have access to your full credit card number on our servers. All payment data is securely encrypted and stored by Authorize.Net in compliance with PCI-DSS standards.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information with:
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Authorize.Net for payment processing and recurring billing.
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USPS, carriers (FedEx, UPS, DHL), or government agencies as required.
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Service providers who help us operate our business.
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Law enforcement or regulatory bodies when required by law.
5. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information. Our payment processing and data storage practices comply with PCI-DSS requirements.
6. Your Rights and Choices
You may request to access, correct, or delete your personal information by contacting us at:
Mail Station
325 W Washington St, Ste 2
San Diego, CA 92103
(619) 296-9111
info@mailstationsd.com
7. California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). You may request:
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The categories of personal information we collect and disclose.
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The sources of that information.
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The business purpose for collecting it.
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The categories of third parties with whom we share your information.
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Deletion of your personal information, subject to legal obligations.
To make a request, contact us using the information above.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions regarding our Privacy Policy or Terms of Use, please contact us:
Mail Station
325 W Washington St, Ste 2
San Diego, CA 92103
(619) 296-9111
info@mailstationsd.com